We reserve our legal rights

We are committed to protecting and respecting your privacy and personal information.

Privacy Policy

Blackwood is firmly committed to privacy, the responsible use of information, the need to safeguard the privacy of our clients and visitors to our website, and to maintaining compliance with privacy legislation. For the purposes of this privacy policy Blackwood means Blackwood Creative Limited whose registered office is at 22 Spring Street, Brighton, BN1 3HQ (Company number: 7328825). Blackwood will ensure that the data you supply to us is processed fairly and lawfully, and with skill and care. Blackwood takes our responsibilities in respect of your personal data extremely seriously.

This statement sets out Blackwood’s privacy policy for the use and holding of personal information that is provided to Blackwood by you.

Cookie policy

What are ‘cookies’?
‘Cookies’ are small text files that are stored by the browser on your computer or mobile phone. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

Websites are able to read from and write to these files, allowing them recognise user preferences or return visitors. Cookies are the tools that give websites a sense of memory, allowing them to recognize one user’s website visit from another.

Each web domain can only access cookies stored by that specific web domain, meaning that only the weareblackwood.com servers can access the cookies set by the weareblackwood.com domain. These cookies are called first party cookies. Third party cookies are cookies set by third-party websites.

Note that cookies are not software, they are not programs, they cannot carry viruses and they cannot install any kind of malware on the host computer.

The data collected within these cookies are anonymised data based on IP addresses and do not contain any individual information.

Use of cookies on this site
Some cookies used on weareblackwood.com are technically necessary for the web site to operate.

We use other cookies for marketing and website optimisation. Some of them are analytical cookies and allow us to understand how our web site performs: we can count the number of visitors, know how effective our content is and improve how our web site works. We use this information anonymously for statistical purposes. Others can be combined with personal data visitors have consented to give to us so we can deliver marketing or advertising communications that are relevant to their interests.

Please contact us if you want more information on how we use cookies.

First party cookies used on weareblackwood.com

Performance Cookies:
These cookies collect information about how visitors use a website, such as the most visited pages, and if any error messages are generated. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and anonymous. They’re only used to improve how a website works.

Cookie Name Description More information
__utmb We use this cookie so Google Analytics can determine new sessions and visits. It expires after 30 minutes.
__utma We use this cookie so Google Analytics can calculate new and returning visitor statistics. It expires after 2 years.
__utmz We use this cookie so Google Analytics can identify the source of traffic. It expires after 6 months.
__utmc We use this cookie so Google Analytics can enable interoperability with the older version of Google Analytics code known as Urchin. It expires when the user closes their browser.
_ga We use this cookie so Google Universal Analytics can distinguish unique users and calculate visitor, session and campaign data. It expires after 2 years.
_gat We use this cookie so Google Universal Analytics can limit the collection of data on high traffic sites. It expires after 10 minutes Learn more about Google Analytics privacy Learn how to opt out of being tracked by Google Analytics across all websites


Third party cookies used on weareblackwood.com
Please contact us for more information about the cookies we use.

Cookie Name Description More information
YouTube and other video services Some videos on weareblackwood.com are served from YouTube. YouTube also uses cookies to collect information. Cookies can be used to store data about the user’s computer or the user. YouTube uses cookies to help maintain the integrity of video statistics, prevent fraud and improve the website experience, among other things. YouTube uses cookies on both youtube.com and on videos embedded from youtube.com. To learn more about YouTube’s privacy practices and the cookies that it uses, please visit YouTube’s privacy policy.


How to opt-out from cookies in your browser
All modern browsers allow you to change your cookie settings. These settings will typically be found in the ‘options’ or ‘preferences’ menu of your browser.

Blackwood Jobs

As this privacy policy governs our processing of all personal data provided to Blackwood in your application for a job vacancy you are asked to please read it carefully before submitting any of your personal data to Blackwood. If you do not agree to our processing of your data in the manner outlined below, please do not submit any personal data to us.

The information collected for Blackwood job vacancy and how Blackwood uses it
Your personal details, including your name, e-mail address and CV, are held and used by Blackwood for the following purposes:

  • For matching your details with job vacancies at Blackwood, to assist Blackwood in the recruitment process;
  • For keeping you informed of Blackwood jobs, services, news and other developments;
  • For undertaking online media checks:
    (a) Due to the nature of our business and also the work we undertake for certain clients, online checks may be undertaken, inline with the regulation of the local jurisdiction, to determine if there is any information about you in the public domain that might affect your suitability for the applied role (“Checks”). Checks may reveal information about, your health, political opinions, racial or ethnic origin, criminal record, religious or political beliefs, sexual life that falls within the definition of “personal sensitive information” under the Data Protection Act 1998, or local equivalent.
    (b) Checks will not be undertaken until just before the final stage of the recruitment process. Any information obtained by any Checks, which makes Blackwood question your suitability for the applied role, will be shared with you so that you will have the opportunity to correct or explain the information before any final decision is made on your application.
    (c) By submitting your application to Blackwood, you will be consenting to Blackwood: (i) undertaking Checks; and (ii) using any information obtained about you from any Check in our final decision making process on your application.
    (d) Information obtained from a Check will be not be retained by us should your application not proceed and neither will it be passed to any third party without your consent.

Disclosures of your information
Blackwood will share your information within Blackwood where necessary in order to process your job application.

Blackwood may release information relating to you to regulatory or law enforcement authorities, if required to do so. Blackwood reserves the right to disclose the information we have collected about you to our professional advisors. Blackwood will also disclose your personal data if we believe in good faith that we are required by law to disclose it in connection with the detection of crime, the collection of taxes or duties, in order to comply with any applicable law, by order of a court of competent jurisdiction, or in connection with legal proceedings.

The data supplied by you will include the information you supply to Blackwood in your CV (which would include, for example, name, address and qualifications) and other information submitted by you. You consent to Blackwood using the information provided by you (including, without limitation, sensitive personal data) in order to facilitate the recruitment process on your behalf and in accordance with the terms of this privacy policy. While we will not insist on you supplying Blackwood with any “sensitive personal data” (e.g. relating to health/disabilities, race/ethnicity, trade union membership, criminal convictions), if you choose to provide any such data to Blackwood, you are giving Blackwood your explicit consent to the processing of such data in accordance with this privacy policy.

We are required by law to hold your personal data for as long as is necessary to comply with our statutory and contractual obligations and in accordance with our legitimate interests as a data controller. We will use reasonable endeavours to ensure that your personal data is maintained and up to date. However, you are under a duty to inform Blackwood of any and all changes to your personal data to ensure that it is up to date and we will update or delete your personal data accordingly.

If we have no contact with you then following the expiry of a reasonable period as we consider appropriate we will archive your information or possibly delete it.

Your details will be retained for four years from the end of your most recent application. After such period, if a resume has not been modified by you or has not been part of a proactive search by a member of the Blackwood Recruitment Team we will invite you to either update your profile in our system or upon your request we will anonymise your applicant data, this is an automated process where your candidate data is scrubbed of all personal information such as your email, name and address.

We reserve the right to transfer information (including your personal data) to a third party in the event of a sale, merger, liquidation, receivership or transfer of all or substantially all of the assets of Blackwood provided that the third party agrees to adhere to the terms of this privacy policy and provided that the third party only uses your personal data for the purposes that you provided it to us. You will be notified in the event of any such transfer and you will be afforded an opportunity to opt-out.

We will not send you unsolicited commercial communications or contact you for direct marketing purposes unless you have indicated that you are happy for Blackwood to do so. However, we will contact you where required to complete the recruitment process.

What other information do we gather?

The type of client/visitor information Blackwood collects generally includes a name, work address, telephone numbers, e-mail address and any other relevant contact details which you have communicated to us by whatever means whether by e-mail, through this website or otherwise. We may also collect information about the use of our products and services, any preferences that we are told about, or information that is submitted voluntarily to us, such as requests for further information in a specific area of interest, an on-line survey or registration for an event.

Why does Blackwood collect this information? How do we use it?
The personal information that is provided by or obtained from you is used and/or held by us for maintaining our records and in order that we can communicate with you.

We need to communicate with you to respond to any requests for information you make and to provide any specific service you request. We may also use the information you provide to send you information which we believe may be useful to you, including newsletters, briefing notes and updates, and invitations to our events.

If you do not wish to receive this information please contact Clare Ritchie, Client Services Director, clare@weareblackwood.com

Blackwood may develop aggregate reports, which incorporate some of the information provided by clients/visitors. The reports are for the use of our business for research purposes only.

By providing personal information through this site, such as completing forms, requesting publications, commenting on discussions, contributing to the blog or providing additional information, you are indicating your consent to our obtaining personal information from you and to the holding and use of the personal information that is provided by or obtained from you in accordance with this policy. All personal information is processed in accordance with the principles of data protection contained in the UK Data Protection Act 1998 and Directive 95/46/EC.

If, at any time, you receive unsolicited material and no longer wish to receive such material or you wish to change, update or remove all or any of your personal information, please see ‘Correcting and updating your profile’ below.

Transmitting personal data over the Internet

We are not in a position to guarantee the security of any personal data that will be transmitted via the Internet. However on receiving it we will process it in accordance with our privacy policy.

Disclosure of personal information

Blackwood will not sell, rent, trade or otherwise supply to third parties for their own use any personal information obtained from you without your consent.

We will not disclose any personal information provided other than as described in this privacy policy unless you have authorized us to so do, or if we are required to do so by law. Please note that if at any time Blackwood is required by law to release information about you or your organization, Blackwood will co-operate fully with the relevant authorities.

Keeping your personal information secure

Blackwood has security measures designed to protect against the loss, misuse and/or alteration of the information under its control. These include:

  • Secure computer storage facilities.
  • Firewalls. Blackwood has its own firewalls to provide security. These are designed to prevent others from accessing confidential data or accessing Blackwood’s internal networks that store client/visitor data.

Correcting and updating your profile

To help us keep our databases up-to-date we would be grateful if you would let us know as soon as any of your contact details change or if you notice any inaccuracies in them. To find out what personal data we hold on you or to have your personal data updated, amended or removed from our databases, please email Clare Ritchie, Client Services Director, clare@weareblackwood.com. Any such data subject requests may be subject to the prescribed fee, which is currently £10 in the United Kingdom.

Scope of the policy

Please note, this privacy policy does not apply to actions, processes or policies of Blackwood that are directly related to employee records of current or former employees.

Changes to the policy

Blackwood will update this privacy policy as required. If changes to our policy do occur, they will be posted on Blackwood’s website so that those affected are always aware of the type of information collected, how the information may be used, and under what circumstances and to whom it may be disclosed by Blackwood.

We, Us, Our

Terms and conditions

Please read the following section carefully as it contains the conditions governing your use of the entire content of the website under the domain name and other associated URLs (the “site”) and to any correspondence by email between us and you. By using this Site you agree to these terms and conditions of use. If you do not accept these terms and conditions in full, you must leave the Site immediately. You should also read our privacy policy, which outlines how personal information you provide to us will be used.

We, Us, Our

We are Blackwood Creative Limited and we are responsible for this website. Our company number is 7328825 and our address is 22 Spring Street, Brighton, BN13EF. “Blackwood”,the Blackwood logo and our monogram are our registered trademarks.

Accessing our site

We grant you the right to view our website and other features that we make available on our website from time to time. We may deny you access at any time for any reason. We will not be liable if for any reason our site is unavailable at any time or for any period.

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms of use.

Intellectual Property Rights

The content of our site may be protected by copyright and/or design right and
may display our trademarks or the trademarks of others. We are either the owner of all intellectual property rights in our site and its content or we have been granted the necessary rights to use the content by those that have supplied it to us.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your
organisation to material posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.

You must not use any part of the content of our site for commercial purposes without obtaining a license to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the content that you have made.

Reliance on Information Posted

Statements, information or comments on our site are not intended to amount to advice on which reliance should be placed. Neither do we make any claim as to their accuracy or completeness. We therefore disclaim all liability and responsibility arising from any reliance placed on such statements, information or comments by any user of our site or its content.

Our Liability

To the maximum extent permitted by law, we expressly exclude:

  • all implied conditions, warranties and other terms,
  • any liability for any direct loss or damage; and,
  • any liability for indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any of its content.

We do not seek to limit our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

Information about you and your visits to our Site

We process information about you in accordance with our privacy policy. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.


The views expressed here are personal to Blackwood unless otherwise stated. Within this space you can draw on our insightful and impartial advice and all content provided is for informational purposes only. Blackwood is not responsible for the contents of any other sites listed. Any similarity to an organisation or individual is purely coincidental.

Malware and Hacking

Your right to use our website does not include any right to gain access or introduce malware to the server on which our site is stored or any server, computer or database connected to our site or to use our website.
You are responsible for using up to date, quality virus protection software on the computer you use to access our website. We are not liable for any loss or damage caused by a distributed denial-of-service attack, malware or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

Linking etc

Our site must not be framed on or linked to any other site without our prior written consent. We reserve the right to withdraw any permission granted to you to do so without notice.

If you wish to make use of any content on our site, address your request to hello@weareblackwood.com
Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

Jurisdiction and applicable law

English law governs these terms of use. The English Courts shall have exclusive jurisdiction over any dispute arising out of or in connection with our website and judgment may be enforced in any Court of competent jurisdiction.


We may revise these terms of use at any time by amending this page or the privacy policy. Any change shall apply to you if you continue to use this website after the change has been made.

Your concerns

If you have any concerns about material that appears on our site, please contact Blackwood by emailing hello@weareblackwood.com

How to complain

We aim to provide you with the very best service. However, there may be times when you feel that we haven’t done so. If this is the case, we would rather be told about it so that we can do our best to solve the problem.

If you have a complaint please call us on 01273 732246 between 9am and 5pm, Monday to Friday (except bank holidays). You can also write to us at Blackwood, 22 Spring Street, Brighton, BN1 3EF or send an email to clare@weareblackwood.com.

We will attempt to resolve your complaint immediately. If this is not possible, we promise to acknowledge your complaint within five business days of receipt, we will write and let you know the reasons why and the further action we will take.

If we cannot resolve the differences between us, we will issue a final response letter. This will not affect your legal rights.

Last updated: May 2018.